Privacy Policy

Effective Date: January 1, 2026

Wanda Santos-Haynes ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy applies to visitors of our website and users of our services, including coaching programs, courses, digital products, events, and communications.

Website:
https://join.wandasantoshaynes.com/home

By using our website or services, you agree to the terms of this Privacy Policy.

1. Business Information

Business Name: Wanda Santos-Haynes

Mailing Address:
29 Andel Avenue
Rindge, NH 03461
United States

Email: [email protected]
Phone: +1 866-491-6313

Website:
https://join.wandasantoshaynes.com/home

Terms and Conditions:
https://coaching.wandasantoshaynes.com/termsnconditions

2. Information We Collect

We may collect personal information in several ways when you interact with our website or services.

Information You Provide Directly

You may provide personal information when you:

Fill out forms on our website

Schedule appointments or consultations

Register for coaching programs, courses, or events

Purchase services or digital products

Subscribe to email or SMS communications

Contact us via phone, email, or text message

The personal information collected may include:

Name

Email address

Phone number

Billing information

Appointment details

Communication preferences

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Website interaction data

Cookies and tracking technologies

This information helps us analyze usage and improve the functionality of our website and services.

3. How We Use Your Information

We use the information we collect to:

Provide coaching services, programs, and digital products

Schedule and confirm appointments

Process payments and transactions

Respond to inquiries and provide customer support

Send service-related notifications and updates

Send SMS messages you have consented to receive

Improve website functionality and user experience

Maintain security and prevent fraud

Comply with legal obligations

We do not sell your personal information.

4. SMS Messaging and Communication Consent

By providing your phone number through forms on our website, booking pages, registration pages, or other service interactions, you may consent to receive SMS communications from Wanda Santos-Haynes.

SMS messages may include:

Appointment reminders

Scheduling confirmations or updates

Customer service responses

Program or service notifications

Promotional messages (only if additional consent is provided)

Message Frequency

Message frequency may vary depending on your interaction with our services, programs, or appointments.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier plan.

For questions about your messaging or data plan, please contact your wireless carrier.

Opt-Out Instructions

You can opt out of SMS communications at any time by replying:

STOP

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

Help Instructions

For assistance, reply HELP or contact us at:

Email: [email protected]
Phone: +1 866-491-6313

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

5. SMS Opt-In Methods

Users may opt in to receive SMS messages from Wanda Santos-Haynes through:

Website contact forms

Appointment booking pages

Program registration pages

Event registration forms

SMS consent is collected through forms where users provide their phone number and are informed about SMS messaging.

SMS consent is not a condition of purchase.

6. Data Sharing and Third-Party Disclosure

We respect your privacy and are committed to protecting your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share limited information with trusted service providers who assist us in operating our website or delivering services, including:

Payment processors

Messaging service providers

Customer support platforms

Website hosting providers

These providers are contractually required to maintain the confidentiality and security of your information.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Improve website functionality

Analyze site traffic

Store user preferences

Enhance the user experience

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, including:

Secure servers

Encrypted data transmission

Access control restrictions

System monitoring

While we take reasonable steps to protect your data, no transmission method over the internet is completely secure.

9. Legal Disclosure

We may disclose personal information if required by law or in response to:

Court orders

Legal processes

Government requests

Protection of our legal rights

10. Business Transfers

If our business is merged, acquired, or sold, your personal information may be transferred as part of that transaction and will remain protected under this Privacy Policy.

11. Your Privacy Rights

You may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your data where legally permitted

Opt out of marketing emails

Opt out of SMS messages by replying STOP

To exercise your rights, please contact us using the information below.

12. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those third-party websites.

13. Updates to This Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with an updated effective date.

14. Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Wanda Santos-Haynes
29 Andel Avenue
Rindge, NH 03461
United States

Email: [email protected]

Phone: +1 866-491-6313

Website:
https://join.wandasantoshaynes.com/home

Privacy Policy:
https://coaching.wandasantoshaynes.com/privacypolicy

Terms & Conditions:
https://coaching.wandasantoshaynes.com/termsnconditions